Privacy Policy
Effective date: January 1, 2026
This Privacy Policy describes how Elite Software Technologies (“we”, “us”, or “our”) collects, uses, and protects information when you use our website and Android applications published on the Google Play Store. This policy is intended to comply with Google Play Developer Program requirements and GDPR best practices.
1. Information We Collect
We may collect information you provide directly, such as your name, email address, phone number, and message content when you contact us or use our applications. When you use our Android applications, we may also automatically collect device information (device model, operating system version, unique device identifiers), usage data (features used, session length, crash logs), and approximate location where a feature requires it and you have granted permission.
2. How We Use Information
We use collected information to provide and maintain our applications and services, respond to inquiries and support requests, improve app performance and fix bugs, personalize user experience, send important service updates, and comply with legal obligations. We do not sell personal information to third parties.
3. Cookies
Our website uses cookies and similar tracking technologies to remember preferences (such as light/dark mode), analyze site traffic, and improve user experience. You can control cookie preferences through your browser settings; disabling cookies may affect some site functionality.
4. Third-Party Services
Our applications and website may use third-party services that collect information used to identify you, including but not limited to Google Play Services, Firebase, and analytics or advertising providers. Each third-party service operates under its own privacy policy governing how it handles data.
5. Google Play Services
Our Android applications may use Google Play Services, provided by Google LLC. Google Play Services may collect information used to identify your device for analytics, crash reporting, and app functionality purposes. Please review Google's Privacy Policy for details on how Google handles this information.
6. Firebase Services
We may use Google Firebase services, including Firebase Analytics, Firebase Crashlytics, and Firebase Cloud Messaging, to monitor app performance, diagnose crashes, and deliver push notifications. Firebase may collect device identifiers, usage patterns, and diagnostic data in accordance with Google's privacy practices.
7. Analytics
We use analytics tools to understand how users interact with our website and applications, including pages visited, features used, time spent, and general geographic region. This data is used in aggregate to improve our products and is not used to personally identify individual users beyond what is described in this policy.
8. Advertising
If our applications or website display advertisements, we or our advertising partners may use cookies, device identifiers, and similar technologies to serve relevant ads and measure ad performance. Where required by law, we will request your consent before enabling personalized advertising.
9. Data Security
We implement reasonable technical and organizational measures — including encryption in transit, access controls, and regular security reviews — to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our applications and website are not directed at children under the age of 13 (or the applicable minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child, we will take steps to delete it promptly.
11. User Rights
Depending on your jurisdiction, including under the GDPR for users in the European Economic Area, you may have the right to access, correct, delete, or export your personal information, object to or restrict certain processing, and withdraw consent at any time. To exercise these rights, contact us using the details below.
12. Contact Information
If you have questions about this Privacy Policy or how your information is handled, contact us at hello@elitesoftwaretech.com or +234 800 000 0000. Our office is located at 12 Adeola Odeku Street, Victoria Island, Lagos, Nigeria.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised policy on this page with an updated effective date, and material changes will be communicated through the app or website where appropriate.